Course Details

The courses below have been developed to help guide and coach those who are emerging as managers to experienced leaders, in how to effectively manage and lead people in the current business environment. It is recommended that all courses have some level of customization to align with the organization’s mission, vision, values, culture, and objectives necessary to achieve results.

The courses below:

  • Are flexible and created to be facilitated as a stand-alone workshop or combined together for purposes of developing a six-month managing/leadership program
  • May include an assessment
  • Will include interactive exercises, role play and/or practice opportunities
  • May include post-session reflection/follow-up


The Importance of the Leader’s Role in an Organization

It is not uncommon for a person to accept a role of leadership without consciously considering what that really means for themselves and for the people they will be leading.

During this interactive session, participants will experience and gain a new understanding of:

  • The importance of the role
  • The value of a leader in an organization
  • The distinction between an achiever, a manager, and a leader
  • Consciously choosing how to be both a manager and leader in an organization
  • Creating credibility with others
  • The commitments managers and leaders make in an organization

Each participant will leave the session having made their own commitment to how they will interact/’show up’ as a manager and leader.

Duration:  90 minutes


 

Modeling Culture and Values

Every organization, no matter how small or large, has a unique culture and set of values and principles.  Successful organizations consciously embrace their culture, cultivating their values and principles in their daily habits and practices.  The impact in doing so is that employees are more connected, engaged and perform at a higher level.

During this interactive session, participants will experience and gain a new understanding of:

  • The importance of culture and values in organizations
  • Identifying one’s own values and alignment (or mismatch) to the organization
  • What embracing the culture and values looks like
  • The difference it makes when everyone in the organization is aligned

Each participant will leave the session with a sense of their own values and how they align with the organization.  And, will have a better understanding of why ‘owning’ the culture and values as their own is critical to an organization’s success.

Duration:  60-90 minutes


 

Onboarding and Offboarding Employees

Most organizations spend an enormous amount of time and expense searching for candidates to hire.  The first impression that an employee has of an organization is during the search period.  Organizations often overlook the importance of effective onboarding and for that matter, offboarding employees. When employees aren’t being considered during these two critical periods of their employment, engagement declines right from the beginning, and long-lasting impressions are made and shared outside of the organization.

During this interactive session, participants will experience and gain a new understanding of:

  • The importance of effectively onboarding employees
  • How to effectively onboard employees new to an organization
  • What about if an employee transfers to a new team? Does onboarding occur?
  • The importance of effectively offboarding employees
  • How to effectively offboard an employee

Duration:  60 minutes


 

Communicating with Others

Communication is one of the most crucial competencies when interacting with others. While communicating is something that we do naturally, we may not always be consciously aware of how we’re providing or receiving communications. The purpose of this session is to help the new manager build upon and utilize communication that is both powerful and influences the outcome of building better relationships across an organization.

During this interactive session, participants will explore and learn:

  • Their natural way of communicating when interacting with others
  • Interpersonal skills and how it influences communication
  • What it means to listen effectively
  • How to truly connect with others
  • How to communicate with courage
  • The essentials of effective communications verbally and in writing
  • The effective use of communication tools available (verbal, written, email, and text)

Includes the TTI Communicating with Style Assessment

Duration:  4 hours


 

How to Delegate Effectively

One of the biggest hurdles that leaders have in an organization is the ability to effectively delegate to their employees.  The impact on people and organizations when this skill is not used effectively is significant.

During this interactive session, participants will experience and have a new understanding of:

  • The importance of delegation in an organization
  • The benefits of delegating to others
  • What gets in the way of delegation
  • How to ‘let go’ and delegate

Duration:  60-90 minutes


 

Holding Effective Meetings – 1:1 and Team

How many meetings do you attend each day?  How many of them are effective for you?

One of the biggest complaints of most people in organizations is the number of meetings that are held during the course of a day and that most aren’t effective.

During this interactive session, participants will experience and create a new perspective of:

  • The importance of meetings in organizations
  • How meetings help work get done
  • How meetings can be streamlined
  • How to create effective meetings

Duration:  60-90 minutes


 

Providing Effective Feedback

Most leaders in organizations are not comfortable in providing feedback to employees unless it’s the type of feedback that makes both the leader and employee feel good.  And, most times employees are looking for feedback that will make them more effective in their role in an organization.

During this interactive session, participants will experience and have a new perspective of:

  • The importance of giving effective feedback
  • What is considered effective feedback
  • What gets in the way of providing effective feedback.
  • How to integrate your own style in providing effective feedback

Duration:  4 hours


 

Engaging and Motivating Employees

Engagement of employees is at an all-time low within organizations across the world.  As a leader, what can you to do increase the engagement of your employees?

During this interactive session, participants will experience and explore:

  • The importance of employee engagement
  • What does an engaged employee look like?
  • What does an unengaged employee look like?
  • How to engage and motivate your employees

Duration:  60 minutes


 

Forming High Performing Teams

When teams come together, it’s important to harness and utilize each individual’s natural skills and strengths.

During this interactive session, participants will experience and explore:

  • The formation of a team and what that means to the leader and the organization
  • How to assess individual strengths
  • How to identify what the team needs to be high performing
  • The best ways to utilize what you have and to build what you don’t have on the team

Duration:  90 minutes


 

Holding Yourself and Others Accountable

High-performing organizations don’t just occur naturally. High performance comes from individuals being willing to fully show up, hold themselves accountable and others accountable for the commitments being made.

During this interactive session, participants will experience and explore:

  • What accountability means and why it’s important in organizations and in life
  • Distinctions of commitments, promises, declarations
  • The art of negotiation when commitments are being made
  • How to model accountability
  • How to hold others accountable

Duration:  60 minutes


 

Time Management

Each day holds 24-hours.  No more, no less.  How can we capture the best use of our time as we balance our work and personal life?

During this interactive session, participants will experience and explore:

  • Time and how we are each individually choosing to spend it
  • What things are getting in our way of managing our time
  • How each person identifies with time (too much of, not enough of)
  • How to make the best use of the time we have

Duration:  2 hours


 

Conflict Management

Each of us has a particular style when dealing with conflict.  Do you know what your style is and what you do when conflict arises?

During this interactive session, participants will take an assessment and learn:

  • What their conflict style is, in dealing with conflict
  • What other styles exist and how to interact with those styles
  • The importance of conflict in an organization
  • Types of models used to navigate through conflict
  • How to work through conflict using the crucial conversation model

Duration:  4 hours

Includes TKI assessment (taken in advance and reviewed during the session)


 

Navigating Change

Change happens. Every day and in every way. Learning to navigate and lead others through change is a fundamental capability that everyone in an organization should possess.  The sooner people are able to navigate through change, the faster change occurs with less disruption to an organization.

During this interactive session, participants will become aware of and explore:

  • The importance of navigating and communicating change
  • The styles of change
  • What resistance to change looks like and the importance of addressing it

Duration:  2 hours